5The leather and finishes are really high quality and I will be using Farrar & Tanner again.
Packaging and box for ring binder are very nice and look professional.
The only thing which strikes me is this invoice inside the box. I have ordered zip binder as a gift for my wife and I have added extra packaging. After the purchase I have received an e-mail with an invoice but the same invoice found my wife inside the box after opening it.
The reply from Jude was that because it's the same delivery address the invoice was added.
I understand that but at the same time tha's why I've added extra packaging and birthday message cause it was a gift and in my humble opinion it is rude to give someone a gift with a price stuck to it.
I think that someone who stays in the same household deserve a gift from your shop without a price inside the box especially if it comes with extra packaging and birthday message. It could be easily done by putting the invoice inside the sealed envelope and sign envelope as a "buyer" so the price of a gift isn't first thing someone see after opening a box.
Like I said I understand that this may be your procedure however I believe that we can learn from the mistakes and entire "Farrar & Tanner" experience could be more personlized. Jakub Helta
The leather and finishes are really high quality and I will be using Farrar & Tanner again.
Packaging and box for ring binder are very nice and look professional.
The only thing which strikes me is this invoice inside the box. I have ordered zip binder as a gift for my wife and I have added extra packaging. After the purchase I have received an e-mail with an invoice but the same invoice found my wife inside the box after opening it.
The reply from Jude was that because it's the same delivery address the invoice was added.
I understand that but at the same time tha's why I've added extra packaging and birthday message cause it was a gift and in my humble opinion it is rude to give someone a gift with a price stuck to it.
I think that someone who stays in the same household deserve a gift from your shop without a price inside the box especially if it comes with extra packaging and birthday message. It could be easily done by putting the invoice inside the sealed envelope and sign envelope as a "buyer" so the price of a gift isn't first thing someone see after opening a box.
Like I said I understand that this may be your procedure however I believe that we can learn from the mistakes and entire "Farrar & Tanner" experience could be more personlized.
5This was bought as a gift for someone embarking on a new career. I thought it was an excellent product, well packaged for post and delivered on time.Janet Moseley
This was bought as a gift for someone embarking on a new career. I thought it was an excellent product, well packaged for post and delivered on time.
5I purchased this item for my Brother for Christmas. He loved it. Thank you Denise Lloyd
I purchased this item for my Brother for Christmas. He loved it. Thank you
5I bought this for my Nephew. He absolutely loved it, as did I. Quality item. Alexandra Watters
I bought this for my Nephew. He absolutely loved it, as did I. Quality item.
5Delighted with this. It was a Christmas gift for my husband and the finish is lovely, really well made and the addition of his initials on the front really made it look professional. Arrived beautifully presented in a gift box.Anonymous
Delighted with this. It was a Christmas gift for my husband and the finish is lovely, really well made and the addition of his initials on the front really made it look professional. Arrived beautifully presented in a gift box.
5Great customer care and updates .. quick delivery and beautiful leather and beautifully made!
Highly recommended.
Perfect present
Thank you great service TRUDI FROST
Great customer care and updates .. quick delivery and beautiful leather and beautifully made!
Highly recommended.
Perfect present
Thank you great service
5Really happy with this product
Excellent qualityTony Lissner
Really happy with this product
Excellent quality
5Excellent quality and service Anonymous
Excellent quality and service
3Good quality leather, however the folio/ conference folder with a binder was thicker than I anticipated (due to storage space for an iPad Etc) and the engraved name on the folder is not very noticeable and they have place the name the wrong way around, what I mean by that is as you open the folder with the name facing you, the contents of the folder will be upside down! Very frustrating a simple error which should've been fixed before sending to anyone. Manoj Magecha
Good quality leather, however the folio/ conference folder with a binder was thicker than I anticipated (due to storage space for an iPad Etc) and the engraved name on the folder is not very noticeable and they have place the name the wrong way around, what I mean by that is as you open the folder with the name facing you, the contents of the folder will be upside down! Very frustrating a simple error which should've been fixed before sending to anyone.
4Really nice folder. Fits everything in. Wish for more colour choice. But lovely Anonymous
Really nice folder. Fits everything in. Wish for more colour choice. But lovely
5Anonymous
5This was a present for my Granddaughter who just graduated from Cambridge and is going on to do a Masters at Edinburgh. She spends so much time in the library, this will be very useful for taking notes and also looks very professional. Good quality leather and nice touch to have her name engraved. Ron
This was a present for my Granddaughter who just graduated from Cambridge and is going on to do a Masters at Edinburgh. She spends so much time in the library, this will be very useful for taking notes and also looks very professional. Good quality leather and nice touch to have her name engraved.
5This binder is beautifully made. The leather is soft and supple and actually smells lovely (contrary to some other reviews). It provides storage for a number of various items. I bought this as a gift and had it personalised. I chose the Handwriting font and it is understated, yet elegant and smart. Lisa Guy
This binder is beautifully made. The leather is soft and supple and actually smells lovely (contrary to some other reviews). It provides storage for a number of various items. I bought this as a gift and had it personalised. I chose the Handwriting font and it is understated, yet elegant and smart.
5Good quality, well made and delivered on time and in first class condition. Colin
Good quality, well made and delivered on time and in first class condition.
5Anonymous
5I am very satisfied Irena
I am very satisfied
5Order was so easy& Delivery was so fast
Hi Ray,
Thank you for your review,
It`s great to hear that the order process and delivery was quick!
Kind Regards,
Jamie
Customer Service
Ray
Order was so easy& Delivery was so fast
Hi Ray,
Thank you for your review,
It`s great to hear that the order process and delivery was quick!
Kind Regards,
Jamie
Customer Service
5Excellent transaction, excellent product.
Thank you Valerie! We are so happy you are pleased with the Ring Binder. We appreciate the 5-star rating.
Best wishes, Stacey
Farrar & Tanner
Valerie
Excellent transaction, excellent product.
Thank you Valerie! We are so happy you are pleased with the Ring Binder. We appreciate the 5-star rating.
Best wishes, Stacey
Farrar & Tanner
2I actually can`t comment on your product yet since I still haven`t received it.It`s been 12 days
Hi Troy,
I`m so sorry to see that you haven`t received your order. It has been dispatched on our international standard delivery, and is currently in transit. I have emailed the courier for an ETA and will keep you updated as soon as I have further information.
My apologies once again.
Kind Regards,
Jamie
Troy
I actually can`t comment on your product yet since I still haven`t received it.It`s been 12 days
Hi Troy,
I`m so sorry to see that you haven`t received your order. It has been dispatched on our international standard delivery, and is currently in transit. I have emailed the courier for an ETA and will keep you updated as soon as I have further information.
My apologies once again.
Kind Regards,
Jamie
5Excellent quality and perfect for its purpose. I was very pleased too with the embossed personalisation and prompt delivery - highly recommended!Anonymous
Excellent quality and perfect for its purpose. I was very pleased too with the embossed personalisation and prompt delivery - highly recommended!
5GOT IT FOR MY DAUGHTER GREAT QUALITY MATERIALS PERFECTANDY
GOT IT FOR MY DAUGHTER GREAT QUALITY MATERIALS PERFECT
5Excellent quality item as always. Engraving always high standard and perfect. Michelle
Excellent quality item as always. Engraving always high standard and perfect.
5Fantastic partners was so pleased well worth the purchase and I had it personalised ..5 star Sam
Fantastic partners was so pleased well worth the purchase and I had it personalised ..5 star
5Lovely quality, engraving classy, bigger then I thought which pleased me, love it.Karen Omond
Lovely quality, engraving classy, bigger then I thought which pleased me, love it.
3A little dissappointed with the quality of this item. The ring binder is very flimsy, and while it is obviously made of leather, it feels very thin, and I am concerned that it will lack durability.
For £105 I would have expected better, in fact I would probably returned it had it not been personalised.
Hi Richard
I am sorry to read that you are not satisfied with the Leather Deluxe A4 Zipped Ring Binder that you recently purchased from us.
We don`t appear to have had any communication from you regarding this as we would have been happy to offer you an alternative product or a refund even though it is personalised.
Please see the link below to our returns policy:
https://www.farrar-tanner.co.uk/returns-warranties
I will send you an email with our free returns link attached, should you still wish to return the ring binder.
Many thanks
Kind regards
Sue
Customer Services
Farrar & Tanner
Richard
A little dissappointed with the quality of this item. The ring binder is very flimsy, and while it is obviously made of leather, it feels very thin, and I am concerned that it will lack durability.
For £105 I would have expected better, in fact I would probably returned it had it not been personalised.
Hi Richard
I am sorry to read that you are not satisfied with the Leather Deluxe A4 Zipped Ring Binder that you recently purchased from us.
We don`t appear to have had any communication from you regarding this as we would have been happy to offer you an alternative product or a refund even though it is personalised.
Please see the link below to our returns policy:
https://www.farrar-tanner.co.uk/returns-warranties
I will send you an email with our free returns link attached, should you still wish to return the ring binder.
Many thanks
Kind regards
Sue
Customer Services
Farrar & Tanner
93.6%
(25 reviews)
From the Farrar & Tanner collection, this Conference Pad Holder is an ideal gift for frequent commuters and busy lifestyles.
The lightly padded piece is crafted from supple nappa leather, perfect for travel and personalisation. The interior features an A4 lined pad, ring binder, pen and holder and various storage solutions to keep your belongings organised and easy to find. The cover is lightly stitched around the edge, with the full grain nappa leather adding a quality touch.
Add a personal touch to your gift with an engraved name or message.
Dimensions: 27 x 35 x 7cm (Width x Height x Depth)
Based in the regency town of Cheltenham Spa, Farrar & Tanner design and source bespoke, traditionally crafted gifts. Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection available for personalisation by their skilled team of engravers and leather embossers.
Order before 2pm weekdays for same day dispatch on all Express and Next Day orders,including engraved and embossed orders.
Delivery:
FREE standard delivery on orders over £100 or choose from Express or Next Day fully tracked delivery or pick up from our Cheltenham Showroom All orders placed before 2pm are despatched on the same day 7 days a week. View our full Delivery Policy
Our Packaging:
All of our packaging is plastic free and can be recycled or composted at home. We use card outers made from 70% recycled card and over 98% of our fill is made of recycled card on site. For more information please visit our recycling pledge page.
60 Day Returns
Select from Free collection or drop off at your local Post Office. On engraved orders we are confident that you will be delighted with the quality of the engraving however should you wish to return we can offer a full credit or exchange. View our full Returns Policy
At Farrar & Tanner, we have in-house, state-of-the-art machinery to make your gifting experience extra special. Operated by skilled and experienced staff, we ensure that your product is personalised with care to achieve an outstanding and everlasting finish.
Look out for the A* symbol featured on products that can be engraved, embroidered, UV printed or embossed.
To create a truly unique gift, simply click the 'Add Personalisation' button:
1. Select the position.
2. Choose your preferred font.
3. Enter your personalised message.
For logos, corporate orders or special requests please see our Corporate Page. Express and Next Day orders before 2pm are dispatched on the same day 7 days a week.
